Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The process we have in place for order delivery consists of two parts:

  • Processing Time:We verify the order is correct in information, tailor the order specifically to the customer and quality check it. All the orders are sent from the manufacturers for dispatch within 24 hours of the order being placed on

    The manufacturer then has 2-4 days to ship your product.

  • Shipping Time:
    This portion of the order delivery refer to the time is takes while in transit to your location. Its shipped directly from manufacturer warehouses to the destination.USA orders use a shipping method called “e-packet”, which is supported through the United States Postal service.

    After processing, items typically take anywhere from 7-25 days to arrive to you the customer.

    During times of high volume demand, it can take longer.

    International delivery’s will take 15-30 business days.

Other Common Questions

What if you’re out when your order arrives?

If you’re out when your package is delivered, your mail person or courier will leave a card scheduling another attempt or telling you where you to pick up your discreetly packaged order

What if your Order Doesn’t Arrive when You Expect?

If your order is more than 5 working days overdue, please contact us.

Where ships to

Plug Joy currently ships to the USA only.